Use Case
IT, who is responsible for the octoplant server, wants to perform server maintenance on the octoplant server. This can be anything from updating the operating system, performing backup operations or update the octoplant software itself. It is a good idea to inform the users upfront about the non-availability of the server and there options to still have access to their PLC data.
End-to-End Process
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IT System Administrator: Set up downtime notification in octoplant
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OT Maintenance Engineer: Retrieve downtime message and checkout needed component
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OT Maintenance Engineer: Connect to local octoplant during downtime