Automatic pairing of agents with the server
After installing the agent, a one-time pairing of the agent with the server using the agent must take place. Tokens are automatically created and exchanged between the server and the agent.
By default, pairing takes place automatically when the octoplant server connects to the agent for the first time.
Agents that have not yet been paired with a server will initially run in initialization mode. This is displayed on the Agent computer as a message in the Windows Event Viewer.
In the agent archive in the fileVD$AConfigurationLocalAccessTokens.txt, you can see with which server the agent is permanently coupled.
Example for a token:
The entry consists of the following columns:
- Token Code (Example entry): CDMPWD1IE[…]g
- IP address of the paired computer: 192.168.1.147
- Coupling time: 19/Oct/2020:21:15:36 +0200
- Name of the paired computer: AUVESY.VDOGSERVER
When running the agent or testing the connection to the agent, the following error message is displayed: “Error calling a remote function (function: CSC_FUNC_ID_COMMON_AuthenticateToken)”. What does this mean?
This error message indicates that the pairing of the server and agent was not performed correctly or needs to be renewed, for example, because the paired server or agent was replaced with an image that was created before pairing. Please unpair as described above. The next time the server connects to the agent, the pairing will take place automatically.