KB-126952: Updating parallel servers

Updating parallel servers

Requirements for updating parallel servers

  • All octoplant processes need to be closed.
  • The data of the server archive in the local directory or on the remote share needs to be saved.
  • The file Setup.exe must be executed on the server with administrator rights.
  • The user account that is being used for the setup needs to have full access rights to the following directories:
    • octoplant program directory
    • Local server archive or remote server archive (if remote server archive present)
  • The drive used for storing the server archive must allow files to run. There is a likelihood that existing antivirus software will need to be deactivated if they interfere with files being run.
  • If the execution of files is not allowed, an error message (SQL exception) is displayed later when logging on to the system. A login is then not possible.
  • There must be no more synchronization processes open.
  • Proceed as follows:1. Start Windows Explorer and change to the directory <Drive:>vdServerArchiveVD$ADataToDos.The relevant XML files begin with 011.
  • Alternatively, you can see this on System Dashboard at AdminClient.

Proceed as follows

  1. Stop the service VDogMasterService on the first server (for example, Windows 7: Start > Control Panel> System and Security> Management> Services).

  2. Execute the fileSetup.exeon the first server and follow the instructions of the installation wizard.

  3. Start the first server.
  4. Repeat steps 1-3 directly afterwards on your second server.

Last update: September 15, 2023

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